ROAMI Privacy Policy
Last updated: 28 October 2026
ROAMI ("we", "our" or "us") respects your privacy. This Privacy Policy explains how we collect and use personal information when you visit roamicoffee.co.uk or contact us about our coffee and matcha catering services.
Personal information we collect
We may collect personal information that you provide when you contact us, submit an enquiry or book our services. This may include:
Your name and contact details, such as your email address and
telephone number.Information about your event, including the date, location, guest
numbers and service requirements.Messages and correspondence you send to us.
Booking, invoice and payment records.
When you visit our website, Squarespace and any website technologies enabled on the site may also process technical information, such as your browser and device details and information about how you use the website. The information collected depends on the website settings and your cookie choices.
Website enquiry forms
If you submit an enquiry through a form on our website, we use the information you provide to respond to you and, where relevant, discuss or manage a booking. Squarespace hosts our website and processes form submissions as part of providing its services. Depending on our form settings, we may also receive email notifications of submissions.
We have not listed additional form-storage or automation services here because these need to be confirmed against our actual setup. If we connect other services to our forms, we will review this policy and update it where necessary.
How we use personal information
We use personal information to:
Respond to enquiries and requests for information.
Prepare quotations and discuss event requirements.
Arrange and deliver our coffee and matcha catering services.
Communicate with clients about bookings and service arrangements.
Issue invoices, record payments and maintain business records.
Meet applicable legal, accounting and tax obligations.
Maintain and improve our website where relevant data collection is
enabled.
We do not currently use enquiry information to send promotional marketing emails. We may send service-related communications about an enquiry or booking.
Our lawful bases for using personal information
Data protection law requires us to have a lawful basis for using personal information. Depending on the circumstances, we may rely on:
Taking steps at your request or performing a contract: for example, responding to an enquiry, preparing a quote or providing a service you book.
Legal obligations: for example, keeping records required for tax or accounting purposes.
Legitimate interests: where necessary to operate and protect our business, manage client relationships or maintain our website, provided those interests do not override your rights and freedoms.
Consent: where consent is required, such as for certain non-essential cookies. Where we rely on consent, you can withdraw it.
When we share personal information
We may share personal information with service providers where necessary to run our website or provide our services. This includes Squarespace, which hosts our website and processes information submitted through it.
We may also disclose information where required by law, to establish or defend legal claims, or where necessary to protect our rights or the rights of others. We do not sell personal information.
Our website may contain links to third-party websites, including social media platforms. If you follow those links, the third party will process your information under its own privacy terms. A link to a third-party platform does not, by itself, mean that its content is embedded on our website.
Data retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
We review enquiries that do not lead to a booking and delete them when they are no longer needed. We may retain booking, invoice and payment records for longer where necessary to meet legal, accounting or tax obligations or to establish or defend legal claims.
When personal information is no longer needed, we take reasonable steps to delete it or anonymise it where appropriate.
Security
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. Squarespace provides security measures for its website platform, including encrypted connections where supported. We should also protect access to our accounts and limit the personal information we collect to what is needed.
No method of transmitting or storing information electronically can be guaranteed to be completely secure.
Cookies and website analytics
Our website uses cookies and similar technologies. Squarespace uses necessary cookies to provide core website functions. Other cookies or tracking technologies may be used depending on our website settings, integrations and your consent choices.
We are checking which analytics and other tracking tools are enabled on our site, so this policy does not name Google Analytics, advertising pixels or other optional tracking providers as confirmed services. We will update this section if we confirm additional tools are in use.
For information about cookies used by Squarespace, see The cookies Squarespace uses. You can also use the cookie banner on our website, where available, to manage your cookie choices. Non-essential cookies should only be used in
accordance with applicable consent requirements.
Squarespace and international transfers
Our website is hosted by Squarespace. Squarespace processes information to provide website services and may process certain information for its own purposes, as explained in its Privacy Policy.
Squarespace may process or store personal information outside the UK. Where personal information is transferred internationally, the relevant service provider is responsible for using an appropriate transfer mechanism where required by applicable data protection law. You can find further information in Squarespace's privacy documentation.
Your data protection rights
Under UK data protection law, you may have the right to:
Request access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of your personal information in certain circumstances.
Ask us to restrict how we use your information in certain circumstances.
Object to processing based on legitimate interests and to direct marketing.
Request a copy of certain information in a portable format where the legal conditions apply.
Withdraw consent where our processing is based on consent.
These rights are subject to legal conditions and exceptions. To make a request, contact us using the details below. We may need to verify your identity before responding.
You can also complain to the UK Information Commissioner's Office (ICO) if you are concerned about how your personal information is handled: ico.org.uk.
Children's privacy
Our website and services are intended for people enquiring about or arranging our catering services. Please do not submit children's personal information through our website unless it is necessary for an enquiry or booking.
Changes to this policy
We may update this Privacy Policy when our practices, website features or legal requirements change. The latest version will be published on this page with an updated date.
Contact us
For privacy questions or requests relating to your personal information, contact:
ROAMI
Email: hello@roamicoffee.co.uk
Website: roamicoffee.co.uk
Data controller: ROAMI, operated by Mia Beedell, a UK sole trader. 33 Park Lane, Newmarket, Suffolk, United Kingdom, CB8 8AZ.